Shipping Policy

Shipping Policy

Last updated: March 2026

Processing Time

Orders are typically processed within 1-3 business days. You will receive a confirmation email once your order has been placed.

Shipping Methods & Rates

• Local Pickup: Free — Available in Burlington, Ontario.
• Standard Shipping (Canada): Rates calculated at checkout based on package weight and destination.

Delivery Times

• Ontario: 3-5 business days
• Rest of Canada: 5-10 business days

Lost or Damaged Items

If your order arrives damaged or does not arrive, please contact us at info@healinghertz.ca and we will resolve the issue promptly.